Skip To Quick Tools Skip To Navigation Skip to Main Content

Premium Forwarding Service Residential® Refund Request

Please fill in the information below regarding the Premium Forwarding Service Residential® (PFS-Residential®) service transaction(s) for which you are requesting a refund. You must provide:

  • The Order Number for the weekly shipment(s) you wish to refund
  • The reason for the refund request

Your request will be processed in 2-3 business days. Once your request is processed, you will be notified via email if it was approved or denied. Processing may take longer if additional information is needed.

If approved, allow between 5-7 business days from notification for a refund to be posted to your credit card account. The Premium Forwarding Service® initiation fee is not eligible for a refund. If your refund does not appear during that timeframe, please submit an inquiry.

* Required field

Characters left: 255 out of 255

Letters, numbers and standard punctuation; no special characters

I have read, understand and agree to the Terms & Conditions.